Privacy Policy

Leide — a brand of Singularity Engineering AS (“Leide”, “we”, “us”) — provides an engineering-drawing data-extraction, drawing-completeness checking, and standards-navigation service (the “Service”). For any privacy question, contact privacy@leide.ai.

• Account data — your email address and name, via our authentication provider, plus authentication/session cookies.
• Drawings and content you upload — engineering drawings (PDF/PNG/JPEG) and the data we extract from them (dimensions, materials, BOM, notes, and similar).
• Navigator questions — the engineering questions you ask and any asset/project context you attach.
• Corrections and feedback — edits you make to extracted data and ratings you submit.
• Usage and technical data — actions taken, query counts (for trial limits and product improvement), and standard server logs.

• To provide the Service: extraction, completeness checks, and navigator answers.
• To enforce trial limits and manage your subscription.
• To send transactional email (reports, reminders, team invites, account notices).
• To secure, debug, and improve the Service.

We do not sell your personal data, and we do not use your drawings or questions to train our own or our providers’ models.

Extraction and the navigator use third-party AI providers. To produce results, the content of your drawings and your navigator questions are sent to those providers for inference (see Sub-processors). We use API tiers that exclude your data from model training.

The third-party services Leide depends on. We notify customers by email if these change. (The standards knowledge base is Leide’s own content and contains no customer data.)

We keep your data while your account is active. You can delete your drawings individually, and deleting your account triggers an erasure cascade that removes your drawings, extractions, corrections, queries, stored files, and account record from primary storage within 30 days; backups age out within a further 90 days.

Depending on your location (e.g. GDPR/EEA, UK, California) you may have rights to access, correct, delete, export, restrict, or object to the processing of your personal data. To exercise them, email privacy@leide.ai. You may also complain to your local data-protection authority.

Some sub-processors operate outside your country. Where personal data is transferred internationally, we rely on appropriate safeguards (such as Standard Contractual Clauses) for that transfer.

Data is encrypted in transit (HTTPS) and at rest. Access is restricted to authenticated users and a small, allow-listed set of administrators. Error-monitoring events are scrubbed of request bodies and known personal data before they leave the Service. No method is 100% secure; we work to protect your data and will notify you of breaches as required by law. See also our Security & Compliance page.

The Service is not directed to anyone under 16, and we do not knowingly collect data from children.

We may update this policy; we will post the new effective date and, for material changes, notify you.

Leide (Singularity Engineering AS) — privacy@leide.ai.